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FAQ
FAQ

Where I work?

I mainly offer online Zoom sessions during the week, and have limited availability for in-person, face-to-face, sessions at my office in Hendon, North West London (NW4). 
My office is in easy reach from Hendon Central Tube station (7 minute Walk) and from bus stops on Brent St and Queens Rd (buses no 183, 240, 83). 
On-street free parking is available.

Here is a link to a map

What to expect when starting therapy?

In the initial consultation, over one or two sessions, you will tell me about your challenges, and you will be able to learn more about me and the way I work. I will then share with you my recommendation for the way forward, and any other suggestions relevant to your circumstances. You will then be able to make an informed decision about how you want to procced. 

If you choose to work with me, we will define the goals and throughout our work together will evaluate how helpful the process is.

How many sessions will be needed?

I offer a tailor-made service for the individual or couple’s specific needs and challenges. It’s difficult to forecast how many sessions will be required but I will be able to share with you my estimation of the need after the initial consultation (which is usually done over one or two sessions).

How do I know that you are the right therapist for me?

I offer a warm and non-judgemental approach to my clients and respect the individual’s values and personal choices. Still, choosing the right therapist is a big deal. I sometimes compare choosing a therapist to buying shoes – one needs shoes that are designed for their purpose, well-fitted, comfortable and cushioning, but also durable, enabling you to reach your destination. Call me for an initial short discussion and further information to make an informed decision if I’m the right therapist for you.

How do I book an initial consultation?

Fill in the enquiry details in the form available on this website here OR email me on nrockman@gmail.com.

WhatsApp me or call me on  +44(0)7963801906.

Is the initial session free?

No. Initial sessions are charged like regular sessions.

What type of sessions do you offer?

I work with couples and individuals and offer both short-term and open-ended

counselling and psychotherapy, all offered both online and in-person:

  • Individual sessions - usually 50 mins. The initial session is usually 75 mins.

  • Couples sessions - usually 90 mins. The initial session is usually 120 mins.

  • Single-session premium therapeutic consultation – A stand-alone ad hoc session, usually 3 hours long.

  • Intensives sessions – one or two-day long private sessions. These are designed for people who face a turning point in their lives, experience crises in their relationships or want to make a radical change for the better. Intensives are also optional for those who have busy work or family lives, who are unable to make regular weekly slots.

What are intensive sessions?

Intensives are one- or two-days long sessions for couples.

It is a transforming experience, designed to lead couples from conflict to connection, deepen intimacy and shed clarity over the core elements that drive power struggles, disconnection and pain in a relationship. The process will open up opportunities for you and your partner to deepen and strengthen your relationship, and in other cases, equip you with tools to separate while minimizing pollution and pain.

You will be coached through a safe and structured journey, tailored to your challenges and needs, and will receive my full attention and expertise, the culmination of more than 20 years of experience specialising in working with couples.

What are Single-session premium therapeutic consultations?

Single-session premium therapeutic consultation is a stand-alone session, designed for couples or individuals, with the aim to map and analyse the situation and circumstances the individuals/relationship is faced with. Along side the analysis a plan for action will be suggested.

Sessions are usually 3 hours long and offered both online and in-person.

Anything I need to know before the initial session?

If we are meeting on zoom, just log on through the link I sent via the session confirmation email at the allotted session time. You will reach a virtual waiting room and will be let in at the sessions start time.

For in-person sessions - you do not have to bring anything with you to the session.

Please note that as there is no waiting room, I ask that you arrive on time and not

earlier. Please also be aware that you will be asked to take off your shoes.

What is your cancellation policy?

Nobody plans to cancel, but should the need arise, cancellations less than 7 days prior to the booked appointment will be charged in full.  When cancelling, please make sure that I acknowledge it. Thank you for your understanding. Please refer to my terms and conditions for further details.

What should I do if I need to get hold of you in an emergency?

Unfortunately, I am not able to provide an urgent or emergency response.  If you are experiencing urgent psychological/emotional distress, please contact the NHS on 111, the Samaritans on 116 123, your G.P., or go to the local A & E Service.

What are your payment terms and conditions?

Initial session - Payment in advance is required to secure the initial booking.

Follow-up sessions - If you choose to book a follow-up session, I will ask you to choose your preferred payment plan from two options. 1) paying separately for each session that we book. if you choose to pay weekly, payment needs to be arranged 48 hours prior to the booked session. you can also choose 2) An invoice to be issued at the end of the month. Invoices are to be paid immediately.

Either way, interest will be charged for late payments. Any outstanding payments, where further contact to the client requesting payment is needed, will be subject to a fee of £30 per contact. Please refer to my terms and conditions.

By commencing therapy, you agree to the above terms and conditions.

Resources

Get a feel of the sort of work I can invite you to do in this short video presented by Hedy Schleifer: The Relational Space by Hedy Schleifer’s (TEDtalk)

Contact me
Baron illustration

For any questions you have, you can reach me here:

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